Latest review first
Sunrooms And More - Porch Installation Review
Cover porch is leaking since they installed it...I have reported it several times for 3 year's now..witch I have a lifetime warranty...they have sent out repair men to patch up the leaks but it still leaks everytime it rain and water stands in gutter because it is off balance..now the gutter looks like it has mold on it...I need for them to replace ith a new gutter.. ..they are the worst company I have ever encountered.
Company wrote 0 public responses to the review from Jan 24, 2017.
My mother hired this company and Jarod to do a bath surround for her. She is 75 yrs old and gave him 1/2 the money for the job. After 8 weeks she had not heard from the company. I began to call and leave messages. The only person we could ever reach was Joyce, who...Read more
Company wrote 0 public responses to the review from Aug 24, 2016.
Sunrooms And More - Terrible installation, defective heating unit, bad door.
The new sun room floor was 3 inches lower than the existing floor. The unit for heating and cooling was not in good working order. The door to the outside only closes correctly in spring and fall. Too tight in the summer and too lose in the winter. The stairs and handrail were poorly assembled. They would not honor the verbal contract that the floors would be matched up. They simply did not care to fix it and said that there is nothing that could be done to correct it.
Company wrote 0 private or public responses to the review from Feb 29, 2016.
We talk to sunrooms and more at the state fair. Jarrod Hagen (salesman) really he owns the company came out and gave us an estimate. We decided to move forward. Jarrod took half the money the very next day. We tried to cancel the contract but was told they would have...Read more
Company wrote 0 public responses to the review from Dec 03, 2015.
Sunrooms And More Installation Review
No follow up. Very disappointed . Been waiting 8 weeks for some kind of schedule for installation . I have never experienced such lack of interest from a company .
Company wrote 0 public responses to the review from Nov 04, 2015.
This is the worst company that I have ever dealt with. They are located in Lexington Kentucky. I contracted them to build me a deck over my patio to keep the rain off the patio and eventually enclose to a sunroom. They said it would take two weeks to complete and would...Read more
Company wrote 0 public responses to the review from Aug 29, 2015.
DO NOT SIGN ANYTHING OR GIVE THIS COMPANY ANY MONEY! I have filed a complaint with the Kentucky Attorney General's Office as well as the BBB in Louisville, Lexington and Cincinnati against Sunrooms and More. I cancelled my contract within the terms/timeline and...Read more
Company wrote 0 public responses to the review from Jul 24, 2015.
I didn't like
- Refusal to refund my deposit after cancellation of contract
We spoke to a salesperson from Sunrooms and More while at the local Home Depot. They tried to sell us a $60,000 sunroom. We told them that was not what we were looking for and finally made them understand that we wanted a conventional stick built addition added where...Read more
Company wrote 0 public responses to the review from Feb 27, 2015.
I didn't like
- Customer service or quality
DON'T pay until job is completed! I wish I would have read these complaints before agreeing to have them build my sun room. I gave them 1/2 the money up front. They pushed for the other 1/2 of the money and when I said finish the job correctly the owner got very mad at...Read more
Company wrote 0 public responses to the review from Feb 26, 2015.
I didn't like
- Not finishing job
It has now been 200 days since they bought materials from our company. They will not pay for the materials we supplied. The only time the owner, Jerod Hagen, would talk to us he told us that the home owner he did the work for was not paying him and that is why he...Read more
Company wrote 0 public responses to the review from Dec 22, 2014.
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